Global chaos: AWS outage on October 20, 2025 caused issues for Venmo
20 october 2025 в 20:37
From Snapchat to Venmo, and even two airlines, the AWS outage on October 20, 2025 caused mass panic worldwide. Although Amazon claimed to have identified the issue, many online services and applications still do not work for countless users. And for those trying to make and receive payments, the urgency for Venmo to be restored is growing. So, is Venmo still unavailable, or will transactions still be on pause?
Below is an update on the status of Venmo and information on how the outage occurred.
Venmo likely went down on October 20 due to a massive AWS outage. Although Amazon does not own Venmo, the disruption of its online service sent shockwaves throughout the tech industry, affecting airlines, banks, and other essential services.
The problem erupted in the early morning hours of October 20. While Amazon promptly stated that they had «mitigated» the outage, they still warned users that they may encounter errors when loading certain applications and platforms.
«The main issue with DNS has been fully resolved, and most AWS operations are now successfully completing», - Amazon said in a statement. «Some requests may be limited as we work on a full resolution. Additionally, some services continue to operate with event delays, such as Cloudtrail and Lambda».
Venmo has not yet commented on its outage. The last update the company made was through its X account four days ago on October 16 about its deal with Taco Bell Rewards. Many commenters complained under the post that they were logged out of their accounts and could not access them.
Yes, for thousands of Venmo customers, the app is still unavailable at the time of publication. According to Downdetector, the surge in reports of the outage occurred around 11:00 am Eastern Time and decreased by noon.
PayPal has owned Venmo since 2013.
Since Venmo has not yet commented on its outage, it is unclear when the app will be fully restored. However, according to Graham Bragg, a computer networking expert from the University of Southampton, issues with all online platforms may continue «all day».
«This morning’s issue affecting Amazon US East caused significant disruptions, caused by a DNS issue — the 'phone book' of the internet that helps computers find each other», - Bragg said, according to The Independent. «This affected many services hosted in different regions because Amazon hosts much of its management infrastructure, on which other services depend, in this region. This is a significant outage due to how many companies rely on Amazon and the global scale of impact».
Bragg continued: «The main issue is now resolved, but it will take some time to propagate across the internet. Amazon servers also have a backlog of requests, so we are likely to see some disruptions in operation throughout the day»
Below is an update on the status of Venmo and information on how the outage occurred.
Venmo likely went down on October 20 due to a massive AWS outage. Although Amazon does not own Venmo, the disruption of its online service sent shockwaves throughout the tech industry, affecting airlines, banks, and other essential services.
The problem erupted in the early morning hours of October 20. While Amazon promptly stated that they had «mitigated» the outage, they still warned users that they may encounter errors when loading certain applications and platforms.
«The main issue with DNS has been fully resolved, and most AWS operations are now successfully completing», - Amazon said in a statement. «Some requests may be limited as we work on a full resolution. Additionally, some services continue to operate with event delays, such as Cloudtrail and Lambda».
Venmo has not yet commented on its outage. The last update the company made was through its X account four days ago on October 16 about its deal with Taco Bell Rewards. Many commenters complained under the post that they were logged out of their accounts and could not access them.
Yes, for thousands of Venmo customers, the app is still unavailable at the time of publication. According to Downdetector, the surge in reports of the outage occurred around 11:00 am Eastern Time and decreased by noon.
PayPal has owned Venmo since 2013.
Since Venmo has not yet commented on its outage, it is unclear when the app will be fully restored. However, according to Graham Bragg, a computer networking expert from the University of Southampton, issues with all online platforms may continue «all day».
«This morning’s issue affecting Amazon US East caused significant disruptions, caused by a DNS issue — the 'phone book' of the internet that helps computers find each other», - Bragg said, according to The Independent. «This affected many services hosted in different regions because Amazon hosts much of its management infrastructure, on which other services depend, in this region. This is a significant outage due to how many companies rely on Amazon and the global scale of impact».
Bragg continued: «The main issue is now resolved, but it will take some time to propagate across the internet. Amazon servers also have a backlog of requests, so we are likely to see some disruptions in operation throughout the day»
© Zhinobaeva Margarita
