Google Cloud outage: global disruption for several hours
13 june 2025 в 19:13
Google Cloud experienced a global outage for several hours. Among a recent series of outages among other technological platforms, such as ChatGPT, Google acknowledged the outage of its cloud service and provided a report on the incident on June 12, 2025.
According to the Google Cloud status site, the platform updated users at 12:41 PT, 3:41 ET on June 12.
«While our engineers have confirmed that the core dependency has been restored in all locations except us-central1, we are aware that customers are still experiencing varying degrees of impact on individual Google Cloud products», - the team wrote in a statement. «All relevant engineering teams are actively engaged and working on restoring the service».
Below you will find updates on the Google Cloud outage and learn what happened.
Please check our status panel for the latest updates: https://t.co/sT6UxoRK4R
— Google Cloud (@googlecloud) June 12, 2025
Initially, Google Cloud was unable to determine the issue, which was noted in the early hours of the outage. According to the status page, engineers continued to investigate what happened to the platform half an hour after Google products went down.
According to the status page, Google Cloud and Workspace products «experienced an increased number of 503 errors in external API requests affecting customers».
«Based on our initial analysis, the issue stemmed from an unauthorized automatic quota update into our API management system, which was distributed globally, resulting in deviation of external API requests», - the status page said. «To recover, we bypassed the offending quota check, allowing recovery in most regions within 2 hours. However, the quota policy database in us-central1 was overloaded, leading to a significantly longer recovery in that region. Several products had moderate residual impact (e.g. lag) up to an hour after the main issue was resolved, and a small number recovered after that».
At 13:49 PT, Google Cloud confirmed that the issue was resolved at 12:48.
«We sincerely apologize for the impact on all our users and their customers that this outage/service disruption caused», - Google wrote on its status page. «Companies, both large and small, trust Google Cloud with their workloads, and we will do better. In the coming days, we will publish a full incident report, root cause, detailed timeline, and reliable mitigation measures we will take».
According to the Google Cloud status site, affected platforms included Google Workspace tools such as Google Docs and Google Drive, as well as cloud products including Identity and Access Management, Cloud Storage, Workflows, and Healthcare
According to the Google Cloud status site, the platform updated users at 12:41 PT, 3:41 ET on June 12.
«While our engineers have confirmed that the core dependency has been restored in all locations except us-central1, we are aware that customers are still experiencing varying degrees of impact on individual Google Cloud products», - the team wrote in a statement. «All relevant engineering teams are actively engaged and working on restoring the service».
Below you will find updates on the Google Cloud outage and learn what happened.
Please check our status panel for the latest updates: https://t.co/sT6UxoRK4R
— Google Cloud (@googlecloud) June 12, 2025
Initially, Google Cloud was unable to determine the issue, which was noted in the early hours of the outage. According to the status page, engineers continued to investigate what happened to the platform half an hour after Google products went down.
According to the status page, Google Cloud and Workspace products «experienced an increased number of 503 errors in external API requests affecting customers».
«Based on our initial analysis, the issue stemmed from an unauthorized automatic quota update into our API management system, which was distributed globally, resulting in deviation of external API requests», - the status page said. «To recover, we bypassed the offending quota check, allowing recovery in most regions within 2 hours. However, the quota policy database in us-central1 was overloaded, leading to a significantly longer recovery in that region. Several products had moderate residual impact (e.g. lag) up to an hour after the main issue was resolved, and a small number recovered after that».
At 13:49 PT, Google Cloud confirmed that the issue was resolved at 12:48.
«We sincerely apologize for the impact on all our users and their customers that this outage/service disruption caused», - Google wrote on its status page. «Companies, both large and small, trust Google Cloud with their workloads, and we will do better. In the coming days, we will publish a full incident report, root cause, detailed timeline, and reliable mitigation measures we will take».
According to the Google Cloud status site, affected platforms included Google Workspace tools such as Google Docs and Google Drive, as well as cloud products including Identity and Access Management, Cloud Storage, Workflows, and Healthcare
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