Verizon has acknowledged a communication outage and is working to resolve it
15 january 2026 в 00:13
Verizon acknowledged a large-scale outage in its wireless network after numerous customers reported issues on January 14, 2026. With the increasing number of complaints, the company assured that its engineers were working on a solution. However, the demand for mobile service exceeded the company’s promises, as more users expressed their dissatisfaction online and wondered when the service would be restored.
Below is information on how long it may take Verizon to restore service for customers across the United States.
When a phone is in «SOS» mode, the cellular network is only available for emergency calls, but not for other types of calls. If a device shows an «SOS» signal, it usually means that it cannot send text messages or make outgoing calls.
— Verizon News (@VerizonNews) January 14, 2026
This is not Verizon’s first outage, and in the past, the company has managed to restore service for most or all customers in less than a day. If the issue turns out to be similar to previous outages, customers can expect service to be restored on the same day, January 14.
However, the company has not yet confirmed how long it will take for customers to wait for service restoration.
Verizon acknowledged its issue in a statement on X on January 14, noting that the team «is aware of the problem affecting wireless voice and data services for some customers». The company added, «Our engineers are working to quickly identify and resolve the issue. We understand how important reliable communication is and apologize for the inconvenience».
In a subsequent statement, Verizon tweeted that its engineering teams «continue to work on resolving today’s service interruptions».
«Our teams are fully engaged and focused on resolving the issue», - the company continued in its statement. «We understand the impact this has on your day and remain committed to resolving it as quickly as possible»
Below is information on how long it may take Verizon to restore service for customers across the United States.
When a phone is in «SOS» mode, the cellular network is only available for emergency calls, but not for other types of calls. If a device shows an «SOS» signal, it usually means that it cannot send text messages or make outgoing calls.
— Verizon News (@VerizonNews) January 14, 2026
This is not Verizon’s first outage, and in the past, the company has managed to restore service for most or all customers in less than a day. If the issue turns out to be similar to previous outages, customers can expect service to be restored on the same day, January 14.
However, the company has not yet confirmed how long it will take for customers to wait for service restoration.
Verizon acknowledged its issue in a statement on X on January 14, noting that the team «is aware of the problem affecting wireless voice and data services for some customers». The company added, «Our engineers are working to quickly identify and resolve the issue. We understand how important reliable communication is and apologize for the inconvenience».
In a subsequent statement, Verizon tweeted that its engineering teams «continue to work on resolving today’s service interruptions».
«Our teams are fully engaged and focused on resolving the issue», - the company continued in its statement. «We understand the impact this has on your day and remain committed to resolving it as quickly as possible»
© Puhova Marina
